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Ordering, Shipping, and Delivery at Lowe’s

    Lowe’s provides several ways to order, deliver, and ship products online for your upcoming task. This guide is here to assist you in selecting the most suitable style for you.

    Once you’ve ordered items for home improvement, participate in the Lowe’s customer voice survey at Lowes.com/survey to win a $500 gift.

    Navigating Your Ordering Options

    Lowe’s online store provides access to a wide range of products, including building materials, tools, appliances, and gardening items. After adding items to your online cart, the next is selecting a shipping method. Here are the basic types of shipments we offer

    Standard Parcel Shipping

    An economical option is delivering items in 17 business days. Suitable for less urgent smaller purchases.

    Large & Bulky Item Shipping

    It serves large or heavy items that weigh more than 150 lbs. Deliveries happen within 7-10 business days at the main entrance of your home while taking into account any restricted access points for gated communities.

    Free Shipping

    My Lowe’s Rewards Members

    • Silver Status and above get free standard shipping on all orders.
    • Regular Members enjoy free standard shipping on orders over $45.

    Note:

    Orders totaling $45 or more before taxes, fees, and shipping charges qualify for free standard shipping (except in Alaska and Hawaii).

    Essential Notes on Free Shipping

    • Free shipping applies to standard shipping only. Expedited shipping incurs additional costs.
    • Weight and size limitations apply. Items over 150 lbs (or 70 lbs for PO boxes/APO addresses) typically won’t qualify.
    • Special order items with extended lead times are excluded.

    Processing Times

    • The time it takes to process an item depends on its location within the distribution center.
    • Once you add items into your cart and proceed to checkout, that’s when get the most precise delivery estimate.

    Rates & Restrictions

    • Shipping rates are determined by the chosen method, weight of your order, and service level.
    • Shipping charges are non-refundable.
    • Lowe’s may ship your order from multiple locations to expedite delivery. You may receive multiple packages at no additional cost.
    • Lowe’s delivers to all US territories, including Alaska, Hawaii, and APO/FPO addresses, with some variations in service levels and shipping times.

    International orders are not currently supported.

    When to Expect Your Delivery

    • Standard shipping typically delivers within 1-7 business days after processing.
    • Large and bulky items may take 7-10 business days.
    • Processing time for vendor-shipped items may be longer.

    Who Qualifies for Free Shipping?

    • My Lowe’s Rewards members with Silver Status or higher qualify for free shipping on all orders.
    • Standard shipping is free for orders exceeding $45.

    Ineligible Items for Free Shipping

    • Special order items with extended delivery times.
    • If you cancel items in your order and the total drops under $45, your order is not eligible.
    • Orders with hazardous materials have an extra $15 handling fee, and they require a signature to be delivered.

    Same-Day Pickup: A Speedy Alternative

    Lowe’s offers a fast solution when you must have your supplies fast, which is same-day pickup. A range of products can be available for pickup on the day if your local store has them in stock. Check on their website or call Lowe’s to see if the items you want are eligible for same-day pickup. This service could be vital if you’re right in the middle of a project.

    Important Web Sources For Customers

    Check Order Statuswww.lowes.com/mylowes/orders/checkorderstatus
    Order Trackingwww.lowes.com/l/help/order-tracking
    Shipping Optionswww.lowes.com/l/help/shipping-delivery
    Help & Customer Servicewww.lowes.com/l/help

    Conclusion

    Lowe’s provides diverse delivery options to suit both needs and budgets. Free standard shipping is accessible for specific orders, which means you can get your home improvement supplies delivered conveniently without spending too much money. Always review the product details page and shopping cart during checkout to check if free shipping is available and to pick the best delivery method.

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